Common Queries and Answers
Homecare Frequently Asked Questions (FAQ)
Welcome to our homecare frequently asked questions page.
Home Care – Frequently Asked Questions
Welcome to our home care FAQ page.
We know that arranging care can feel overwhelming, so we’ve answered some of the most common questions to help you feel more confident in your decisions.
If you can’t find what you’re looking for, our friendly team is always here to help. You can also arrange a free home care assessment to talk through your needs in person.
How many hours can a home carer work?
We keep things flexible, because everyone’s needs are different.
Our visiting care can start from short visits and build up to multiple visits throughout the day. We can also provide overnight care if you need that extra reassurance.
For live-in care, carers stay in your home and are there to support you throughout the day. They do take regular weekly breaks, which are planned in advance so your care is never disrupted.
How much does home care cost?
The cost of care depends on the level of support you need and how often you’d like visits.
We offer flexible options, whether you need a little help each week or full-time support. We’ll always talk everything through with you clearly so you understand what’s involved—no surprises.
With Adicare, everything is fully managed for you. We take care of recruitment, training, and all the behind-the-scenes work, so you can focus on what really matters.
Can a family member be a paid carer?
Yes, in some cases a family member can receive support through Carer’s Allowance if they meet certain criteria.
This can also come with additional benefits, such as National Insurance credits and access to other types of financial support.
Can I arrange my own home care?
You can, and there are two main ways to do it.
Some people choose an introductory agency, where you take on the responsibility of managing the carer yourself.
Others prefer a fully managed service like Adicare, where we handle everything for you—from finding the right carer to arranging cover if needed. It takes a lot of pressure off you and your family.
What does a live-in carer do?
A live-in carer becomes part of your daily life, offering support while helping you stay independent in your own home.
They can help with personal care, medication, meals, household tasks, and companionship. Just as importantly, they’re there for conversation, reassurance, and day-to-day support.
What can’t a carer do?
There are a few things carers aren’t allowed to do.
They can’t carry out medical tasks that require a qualified nurse, and they don’t take on jobs like gardening or DIY. Their focus is on your care, safety, and wellbeing.
Will the carer have their own space?
Yes, and this is really important.
Live-in carers need their own private room where they can rest and have some time to themselves. This helps them stay refreshed and provide the best possible care.
How long will a carer stay with me?
Live-in carers usually stay for a few weeks at a time. After that, they take a break and another carer steps in.
This rotation works well, as it ensures you always have support while also allowing carers to rest and recharge.
How do you match me with a carer?
We take the time to get to know you properly.
We’ll ask about your personality, interests, and what matters most to you. Then we carefully match you with a carer we think you’ll get along with. You’ll also have the chance to speak with them beforehand, so you feel comfortable.
Can I choose a male or female carer?
Absolutely. Your comfort and dignity are very important to us.
We’ll always do our best to match you with a carer that suits your preferences.
Where do you provide care?
We support people across England, in cities, towns, and rural areas.
Will I have support if something goes wrong?
Yes, always.
Our carers have access to support 24 hours a day. Whether it’s during office hours or in the middle of the night, there is always someone available to help.
Do you create care plans?
Yes, every customer has their own personalised care plan.
This is created after an assessment and is tailored to your needs, covering everything from daily routines to medical requirements.
Do you carry out risk assessments?
Yes, we do.
Before care begins, we carry out a full assessment to make sure everything is safe and suitable—for both you and your carer.
Do carers need to drive?
It can be helpful, especially if you’d like support getting out and about, but it’s not always essential.
If you’d like to take the next step, we’re here to help—just reach out for a chat or book your free assessment.
HomeCare Services in Notthinghamshire
We provide local homecare services to residents in Nottinghamshire
Interested in our services?
We’re here to help!
If you’d like to find out more about our Services, give us a call on
01909 301 000
We’ll be happy to talk through your options and answer any questions you may have
